Get in touch
Have a question about BinDays, spotted an incorrect council link, or want to report an issue? We are happy to hear from you.
Looking for your bin day?
We cannot look up collection dates for you personally. To find your bin day, go to the BinDays homepage and enter your postcode. We will take you to your council's official checker where your dates are listed.
Email us
Contact BinDays
Send us an email for questions about the service, to report a broken council link, or for any other enquiry. We read every message and aim to respond within two working days.
✉contact@bindays.orgWe do not offer telephone support. Email is the best way to reach us.
What to include
Reporting a broken council link
Tell us the council name and, if possible, what happens when you follow the link. We will verify and update it as quickly as we can.
Questions about the service
If you are unsure how BinDays works or have a general question, include as much detail as possible so we can give you a useful answer.
Business and partnership enquiries
For advertising, data or commercial enquiries, please include your organisation name and what you are looking for and we will respond accordingly.
Privacy and data requests
For requests related to our privacy policy or data practices, email us with the subject line Privacy Request and we will handle it as a priority.
Before you email
You might find the answer here
We link to your council's own bin checker because it is the only source that is guaranteed to be current. If we stored dates ourselves, they could go out of date when councils change schedules for bank holidays or round reorganisations. Your council's page opens in a new tab so you can return to BinDays easily.
This can happen if your postcode sits on or very close to a council boundary. The most common cause is entering a partial postcode such as LS1 rather than a full postcode such as LS1 4DL. Try entering your full postcode. If the result is still wrong, email us and include your postcode and the council you expected to reach.
Councils do move and restructure their websites. Email us at contact@bindays.org with the council name and we will find and update the correct link. In the meantime, search for the council name plus bin day in your browser to find the current page directly.
We aim to cover all 382 local authorities in the UK. If your council appears to be missing from our councils page, email us with the council name and we will add it. It may also be listed under a slightly different name, for example as the combined authority rather than the predecessor council.